General Conditions of Sale

1) Name of the Website and ownership of the domain name
1.1 These General Terms and Conditions of Sale (“General Terms and Conditions of Sale” or, alternatively, “GTCS”) govern the offer and sale of eBooks through the website www.leveltechnique.com (“Website”) by Marco Zanuso, residing at Via Vincenzo Periz, 33, 36100 Vicenza (VI). The Website is owned by Marco Zanuso, who is also the holder of the related domain name.

2) Scope of application

2.1 The offer and sale of the eBook through the Website constitute a distance contract governed by Chapter I, Title III (arts. 45 et seq.) of Legislative Decree of 6 September 2005, no. 206 (“Consumer Code”) and by Legislative Decree of 9 April 2003, no. 70, containing provisions on electronic commerce.
2.2 These General Terms and Conditions of Sale apply to all sales carried out by Marco Zanuso through the Website.
2.3 The General Terms and Conditions of Sale may be amended at any time. Any amendments and/or new conditions shall be effective from the time of their publication on the Website in the “Terms and Conditions” section. Users are therefore invited to access the Website regularly and to consult, before making any purchase, the most up‑to‑date version of the General Terms and Conditions of Sale. The General Terms and Conditions of Sale applicable are those in force on the date the purchase order is sent and are available in the Italian language.
2.4 Before submitting the order and thus before concluding the purchase contract for an eBook, the user is required to carefully read all the information that Marco Zanuso provides through the Website, both before and during the purchase procedure, and to examine these General Terms and Conditions of Sale, which Marco Zanuso makes available in the “Terms and Conditions” section of the Website and which may be stored and reproduced by the user.

3) Purchases on the Website
3.1 The purchase of the eBook through the Website is permitted to users acting as consumers, as defined in art. 3, para. 1, lett. a) of the Consumer Code, meaning natural persons who, in relation to the purchase of the Products, act for purposes unrelated to any commercial, craft, business or professional activity carried out, after registering on the Website in the manner indicated in art. 4 below. Natural persons are allowed to purchase only on condition that they are at least eighteen years of age.
3.2 Marco Zanuso reserves the right to refuse or cancel orders that: (i) come from a user with whom there is an ongoing legal dispute; (ii) come from a user who has previously violated these GTCS and/or the conditions and/or terms of any purchase contract with Marco Zanuso; (iii) come from a user who has been involved in any type of fraud and, in particular, in fraud relating to credit card payments; (iv) come from users who have provided false, invented, fictitious, incomplete or otherwise inaccurate identifying data and/or in any way not corresponding to the truth, or referring to third parties, or who have failed to promptly send to Marco Zanuso any documents requested by the latter or have sent invalid documents; (v) come from a user who has violated the prohibition set out in art. 4.3 below.
3.3 For each purchase made through the Website, the relevant commercial invoice will be issued. The user is therefore required to fill in the appropriate form made available through the Website. The commercial invoice will be sent to the user by email. For the issuance of the invoice, the information provided by the user through the appropriate form, entered on the Website at the time of registration and/or subsequently, shall be deemed conclusive, and the user guarantees that such information is truthful. The user undertakes to hold harmless and indemnify Marco Zanuso from any damage, compensation obligation and/or sanction that may arise for and/or be imposed on the latter in the event that such information is not accurate and/or does not correspond to the truth. No changes to the invoice will be possible after it has been issued.

4) Registration on the Website
4.1 Registration on the Website is free of charge. To register on the Website and create the related account, the user must fill in the appropriate form, entering the personal data requested therein, as well as an email address and a password, and click on the button at the bottom of the form. Registration will be confirmed to the user by email and, to complete the registration procedure, the user must click on the specific link contained in the communication received. The user is strictly forbidden, for the purposes of registration on the Website, to enter personal data of third parties, or data that are false, invented, fictitious and/or in any way not corresponding to the truth.
4.2 Registration on the Website allows the user, via a dedicated account (“Account”), to carry out, among others, the following activities: – manage his/her personal data and modify and/or update them at any time; – manage his/her privacy settings, withdrawing consent to the processing of personal data previously given or granting consents not yet given and choosing the visibility settings to be associated with each social activity and/or content and/or information and/or personal data uploaded and/or provided in connection with such activities; – if he/she has purchased an eBook, view the list of purchased eBook Licences and use such eBooks through the pages and links specifically dedicated.
4.3 Each user may have only one registration on the Website. It is therefore strictly forbidden for the user to create more than one account on the Website referring to the same natural person, even by using data that correspond to the truth. In the event of a violation of this prohibition, without prejudice to the provisions of art. 3.2 above, Marco Zanuso reserves the right to close all accounts referring to the same natural person. The user also undertakes to hold harmless and indemnify Marco Zanuso from any damage, compensation obligation and/or sanction arising from and/or in any way connected with the user’s violation of the prohibition laid down in this article.
4.4 The authentication credentials (email and password) allow the user to make purchases on the Website and to carry out, among others, the activities referred to in art. 4.2 above. They must therefore be kept with the utmost care and attention. They may be used only by the user and may not be transferred to third parties. The user undertakes to keep them secret and to ensure that no third party has access to them, as well as to promptly inform Marco Zanuso, by contacting him at the addresses indicated in art. 16 below, if he/she suspects or becomes aware of any improper use or improper disclosure of such credentials.
4.5 The user guarantees that the personal data provided during the registration procedure on the Website or at any other time and/or in any other context of his/her relationship with Marco Zanuso, including the data and information provided for invoicing purposes, are complete, truthful and refer to the user himself/herself, and undertakes to hold harmless and indemnify Marco Zanuso from any damage, compensation obligation and/or sanction arising from and/or in any way connected with the user’s breach of the warranty set out in this article and/or with the violation of the rules relating to registration on the Website and/or the storage of authentication credentials.

5) Price
5.1 The price of the eBook offered on the Website is expressed in Euro.
5.2 Marco Zanuso reserves the right to change the price of the eBook at any time, it being understood that the price of the eBook that will be charged to the user will be the one indicated in the order summary and displayed to the user before the order is sent, and that any changes (upwards or downwards) after that time will not be taken into account.

6) Modalità di pagamento
6.1 Payment for the eBook purchased through the Website may be made exclusively via PayPal.

7) Information relating to the use of the eBook purchased through the Website
7.1 The user may use the purchased eBook.
7.2 The download and/or viewing of the eBook may take place after the conclusion of the contract and once confirmation has been received that payment has been successfully completed.

8) Right of withdrawal from the purchase of the eBook
8.1 The user acting as a consumer has the right to withdraw from the purchase contract of the eBook without having to provide any reason and without incurring any cost within a period of thirty calendar days. The withdrawal period (“Withdrawal Period”) expires 30 days after the day on which the purchase contract of the eBook was concluded (i.e. from the day on which the user sent the purchase order).
8.2 Per esercitare il diritto di recesso, l’utente deve informare Marco Zanuso prima della scadenza del Periodo di Recesso della sua decisione di recedere.
8.3 For this purpose, the user may
(a) use the withdrawal form made available on the Website via the link “Withdrawal Form”; or
(b) submit any other explicit declaration of his/her decision to withdraw from the contract (“Withdrawal Declaration”).
8.4 The user has exercised the right of withdrawal within the Withdrawal Period if the communication relating to the exercise of the right of withdrawal is sent by the consumer before the expiry of the Withdrawal Period. The Withdrawal Form or the Withdrawal Declaration must be sent to the following email address: info@leveltechnique.com. The user is informed that, since the burden of proof concerning the exercise of the right of withdrawal before the expiry of the Withdrawal Period lies with the user, it is in his/her interest to use a durable medium when communicating his/her withdrawal to Marco Zanuso. In the event that the user uses the Withdrawal Declaration, the consumer is invited to indicate in the Withdrawal Declaration the order number, the eBook in respect of which he/she intends to exercise the right of withdrawal, and his/her first name and surname.
8.5 If the user withdraws from the contract, Marco Zanuso will reimburse the Amount Due paid by the user, without undue delay and in any case no later than 30 calendar days from the day on which Marco Zanuso was informed of the user’s decision to withdraw from the contract. The reimbursement of the Amount Due paid by the user for the Returned eBook will be made by re‑crediting the PayPal account held in the name of the user.
8.6 Likewise, in all other cases in which withdrawal is not exercised in accordance with the provisions of the applicable law, it will not result in the termination of the contract and, consequently, will not give rise to any reimbursement. Marco Zanuso will inform the user thereof within 5 working days from the relevant assessment, rejecting the withdrawal request.

9) Circumstances in which the consumer loses the right to withdraw from the purchase of an eBook
9.1 The user who has purchased an eBook through the Website may therefore withdraw from the purchase contract of the eBook, within 30 days from the day following that on which the order was sent, in the manner set out in art. 8 above.

10) Use of the eBook
10.1 Marco Zanuso grants the user the non‑exclusive right to view, use and display the eBook exclusively for personal use (therefore excluding any commercial and/or economic use).
10.2 The user may not reproduce, copy, sell or otherwise distribute, rent or lease, transmit, sublicense or otherwise transfer any rights to the eBook and/or any part thereof, and may not remove or modify any information in the eBook, including that relating to the ownership of the eBook. The user may not modify, disable or circumvent the security devices that protect the eBook and may not use the eBook other than in compliance with the applicable law, with these GTCS, with the Conditions of Use, which are fully incorporated herein by reference, with the rights reserved to Marco Zanuso and/or the authors of the eBook and/or any other third parties entitled thereto and with any specific conditions of use indicated by them.
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